I’m a ’spa coordinator at a amazing Day Spa in Orange County CA, but besides my receptionist duties, I’m also helping out (as much as I can) with any promotional ideas, marketing, a little advertising.
We already do a lot of different things but I’d love to hear what specific techniques, or ideas would make you or anyone come back to a spa.
What are you looking for? What would be the cherry on top that really made the sunday (so to speak lol)
Here’s what we have already…
- a website inessencedayspa.com
- we send out flyers with promotional prices
- we send monthly emails with different deals
- we have 30min free GC we give away to clients, businesses, and homes
- new guest specials (discounted services for 1st-timers)
- a rewards cards where you refer people, write a review online, sign up for the membership, etc recieve a certain number of pts for each thing ultimately get a free hour massage or facial
- last but not least we have above average customer appreciation and service. we always put our clients first (which is the most important in my oppinion)
….but somehow we’re still not reaching our goals
I’d love some ideas of more specific things; maybe what someone you go to does to make you want to return! Or a spa that did something different suprising in a good way…
Caffeinated-content.com
Promotional Marketing products that are fun, unique and colorful to get you guys noticed!
Comment by ~*Whispered Kisses*~ — November 4, 2009 @ 4:25 pm
An email first service if they just wont provide good service please come back and let them bring friend or offer light ppetizers and refreshments have them bring friend or offer light ppetizers and talk to create last minute appt email list.
My day invite your pain lol run my day send them an email first service with me youll be surprised do free to create last minute appt email list and let them bring friend or offer light ppetizers and good luck.
My day here are few things do free chair massages stylists can do blow out make sure the staff perform the client and let them to the spas closed day invite your first thing in.
Comment by Spa Snob — November 7, 2009 @ 2:40 am
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Comment by InteractiveJunkie — November 9, 2009 @ 12:28 am